Andy Dowling possesses extensive experience in transformation and continuous improvement across various sectors, including retail, banking, and manufacturing. Currently serving as Head of Transformation at Currys plc since January 2022, Andy previously held significant roles at Sainsbury's, where responsibilities included developing transformation programs for customer service and leading continuous improvement efforts. Prior to Sainsbury's, Andy held key positions at Capita and Lloyds Banking Group, focusing on service development and operational excellence. Additionally, Andy has a solid background in manufacturing, having initiated lean business improvement programs at Brand-Rex and M. J. Technologies Ltd. Educational qualifications include an MSc in Laser with Advanced Manufacturing and a BEng in Engineering Science with Manufacturing Systems from the University of Liverpool.
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