Chad Stevens

Chad Stevens is a seasoned professional with extensive experience in retail management and customer experience strategy, currently serving as the Senior Credit Experience & Strategy Manager at Currys plc since April 2012. Chad's diverse roles at Currys plc and previously at Carphone Warehouse, among other companies, have involved leading cross-functional teams in Agile environments, enhancing customer interactions, and delivering technical product updates. With a Master of Business Administration from Victoria University of Wellington, Chad has a strong foundation in business strategy and operational excellence, consistently driving improvements in sales processes, team development, and customer service across various high-volume retail settings.