Jay Lipscombe has over a decade of experience in learning and development within the retail sector, currently serving as the Product Learning & Development Manager at Currys plc since June 2009. Prior to this role, Jay has held various positions at Dixons Carphone since August 2008, including Learning Partner for Consumer Electronics & Dixons Travel, Training Specialist for B2B & Knowhow, and Product Training Content Developer, focusing on the creation of training materials. Additionally, Jay has experience as a Field Product Trainer, delivering face-to-face training sessions aimed at enhancing selling skills and product knowledge among retail colleagues. Educational background includes attending Cheltenham and Gloucester College and Prince Henry's High School.