Michael Doyle

Michael Doyle is an experienced professional with a strong background in customer experience and digital strategy. Currently serving as the Propositions Manager at Currys plc for iD Mobile, Michael oversees the roadmap and delivery of new customer propositions, focusing on subscriber growth, retention, and customer satisfaction. Previous roles include leading customer experience initiatives that significantly improved key performance metrics, and serving as a Community Strategist with The Ones Who Came Before, as well as a Customer Experience Ambassador at Customer Experience World Games. Michael's expertise extends to business development and customer journey auditing at Likewize Support, where innovative CX audits were created for prominent global companies. As a co-founder of Peaks and Coasts Ltd, Michael received recognition through the Santander Entrepreneurship Venture Program. Educational achievements include a BSc in Geography and International Development Studies from the University of Chester.