Currys plc
Michael Doyle is an experienced professional with a strong background in customer experience and digital strategy. Currently serving as the Propositions Manager at Currys plc for iD Mobile, Michael oversees the roadmap and delivery of new customer propositions, focusing on subscriber growth, retention, and customer satisfaction. Previous roles include leading customer experience initiatives that significantly improved key performance metrics, and serving as a Community Strategist with The Ones Who Came Before, as well as a Customer Experience Ambassador at Customer Experience World Games. Michael's expertise extends to business development and customer journey auditing at Likewize Support, where innovative CX audits were created for prominent global companies. As a co-founder of Peaks and Coasts Ltd, Michael received recognition through the Santander Entrepreneurship Venture Program. Educational achievements include a BSc in Geography and International Development Studies from the University of Chester.
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Currys plc
19 followers
As one of the UK’s best-known retailers in tech, we go the extra mile for our customers – online, in-store and in their homes. But we don’t just sell amazing tech. We deliver it, install it, support it and fix it, too. Most important of all, we bring a human touch to tech to make the magic happen for every customer. We’re proud of the service we deliver across the many different teams that make up our business. And that’s all down to our people, 30,000+ capable and committed colleagues, learning together, growing together, making us amazing and celebrating the wins together. Ultimately, help is at the heart of our business. Helping everyone enjoy amazing technology. And helping our colleagues find new ways to make the most of their talents, to realise their ambitions as well as ours. Make sure to keep up to date with all things Currys via our Instagram and Facebook! Simply search @curryscareers.