CUSG is an award-winning credit union service organization that offers products and services in the areas of technology-centric marketing, consumer rewards, and HR performance solutions. The company is majority-owned by the Michigan Credit Union League and has more than 100 investors comprised of credit unions, credit union leagues and credit union system organizations including CUNA Mutual Group and CO-OP Financial Services. Headquartered in Livonia, MI, the organization serves nearly 3,400 credit unions nationwide. For more information, visit CUSG.com.

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CUSG

CUSG's headquarters in Livonia, United States

This department focuses on the development, planning, and lifecycle management of products to meet customer needs and drive business growth.

Product Management

The Client Support and Success team at CUSG is dedicated to ensuring a seamless experience for credit unions and their members by providing exceptional service and tailored solutions. This team works closely with clients to address their needs, facilitate onboarding, and drive engagement with CUSG's technology-centric products and services. Additionally, they foster strategic relationships to enhance client satisfaction and retention, ultimately contributing to the overall success of credit unions nationwide.

Client Support and Success

The Digital and Web Development team at CUSG is responsible for creating and enhancing the organization’s online presence through innovative digital solutions and user-friendly web applications. This team collaborates on the design, development, and maintenance of websites and software, ensuring optimal performance and user experience for credit unions and their stakeholders. By leveraging cutting-edge technology, they aim to deliver impactful digital marketing, tailored learning solutions, and effective online rewards systems, supporting CUSG's mission to empower credit unions nationwide.

Digital and Web Development

The Operations and Implementation team at CUSG is responsible for overseeing the effective deployment of products and services, ensuring seamless integration into client systems, and optimizing operational workflows. This team collaborates closely with project managers and specialists to drive efficiency, support client needs, and enhance service delivery across the organization. Their efforts play a crucial role in maintaining high standards of quality and customer satisfaction in support of credit unions nationwide.

Operations and Implementation

The Human Resources and Talent Management team at CUSG focuses on attracting, developing, and retaining top talent to support the organization’s mission. This team oversees training and development programs, compensation and benefits management, and employee engagement initiatives, ensuring that all team members are equipped to meet the needs of nearly 3,400 credit unions nationwide. Their goal is to foster a positive workplace culture and enhance overall HR performance across the organization.

Human Resources and Talent Management

The Leadership Team at CUSG is responsible for setting the strategic direction and overall vision of the organization, ensuring alignment across its diverse product offerings in technology-centric marketing, consumer rewards, and HR performance solutions. They drive operational excellence and innovation while fostering collaborative partnerships with credit unions nationwide to enhance service delivery and maximize member value. This team of executives oversees critical functions such as technology, finance, and revenue generation, positioning CUSG for sustained growth and success in the credit union industry.

Leadership Team

The Finance and Accounting team at CUSG is responsible for managing the organization's financial health, including budgeting, forecasting, and financial reporting. They ensure compliance with accounting standards and procedures while optimizing financial performance through strategic planning and analysis. The team also oversees payroll, compensation structures, and financial administration, supporting the overall mission of providing exceptional services to credit unions.

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Other teams

Client Support and Success

Digital and Web Development

Operations and Implementation

Human Resources and Talent Management

Leadership Team

Finance and Accounting