Jo Miles

Jo Miles has over two decades of experience in the pensions and benefits sector, with a career that has progressed through various leadership roles. Currently serving as Head of Service at NatWest Cushon since January 2019, Jo has held multiple significant positions including Head of Operations & Onboarding and Operations Manager. Prior experience includes roles at Vested, Mazars UK, Carey Pensions, Thomsons Online Benefits, Friends Life UK, Friends Provident, and Aviva, showcasing expertise in project management, team leadership, and corporate pensions consulting. Jo's extensive background reflects a strong focus on operational excellence and client support within the industry.