Sona Wintle

Sona Wintle is a global operational leader with over 20 years of experience in the financial services industry, currently serving as the Service Delivery Operations Director at NatWest Cushon. Previously, Sona held key leadership positions at American Express, Fidelity International, and AT&T, where they drove business transformation and operational excellence. They advocate strongly for diversity, inclusion, and employee engagement, while also pursuing a Master of Business Administration at the University of Houston and a Bachelor of Science from Trinity University. Sona's strategic approach has consistently mobilized teams to deliver impressive results across various functions, including payments, financial crime, and employee experience.