Darian Jones

Darian Jones is an experienced IT professional with a robust background in technical support and system management across various industries. Currently serving as an IT Support Technician at Custom Computer Specialists since January 2014, Darian specializes in diagnosing and resolving issues for over 300 users on Windows platforms, supervising help desk technicians, and managing user accounts via Active Directory. Prior roles include Technical Support Analyst at JGJ Consulting, Release Analyst at Forest Laboratories, and Sr Analyst/Desktop Support Technician, where Darian honed technical skills and led complex release management and support projects. Educational qualifications include a BA in Computer Science from Queens College and an Associate of Science from LaGuardia Community College.