Customer Driven Solutions
Peter Trowbridge is a seasoned leader in customer management consultancy and operations, currently serving as Director at Customer Driven Solutions since July 2014. With extensive experience at Stellar from April 2002 to June 2014, Peter held multiple key roles including Chief Operating Officer, Global, and Chief Executive Officer, North America, where responsibilities spanned global leadership, operational consistency, and cultural philosophy. Prior to Stellar, Peter worked at Ansett from January 1996 to March 2002, initially as Call Centre Manager in Brisbane and later as Regional Manager Call Centres overseeing multiple operations. Peter Trowbridge’s career is marked by a commitment to enhancing customer experiences and operational excellence across various industry-leading organizations.
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Customer Driven Solutions
Customer Driven is a leading customer experience management consultancy and services business with the reputation of delivering exceptional customer and business improvement outcomes through our team of experienced managers, business practitioners and specialists. We assist organisations by designing and creating great customer experiences, improving your customer operations, developing your team’s capability, and providing ongoing expertise. We provide a range of consulting and managed services including customer experience consulting, workforce management optimisation, knowledge management, training and organisational development, outsource partner procurement, technology selection and optimisation.