Customer Dynamics
With over 35 years of business experience—Dan has held executive positions of CEO and CFO for several public companies. He has led international organizations and consistently viewed IT as a strategic resource. While in his role as CFO, Dan assisted in the transformation of IT departments to embrace current technology for sales and customer service with a view to improving customer experiences and improving profitability.
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Customer Dynamics
Customer Dynamics provides SaaS software solutions and professional services for CRM and Contact Center solutions to improve the Agent Experience (AX). Customer Dynamics is proven methodology + technology, a well-developed way of doing things to promote the growth of relationships and to produce results. At our core is the effective use of customerrelationship management (CRM) and office productivity software to build your cohesive, comprehensive, and fully integrated contact center solution.