Customer Dynamics
Jon Choate is an experienced and accomplished SaaS leadership professional with over 15 years of experience in the industry. Recognized as an exceptionally organized team builder. Jon has a proven track record of driving operational excellence and delivering results through their expertise in leading process improvement initiatives, implementing new technologies, and developing and implementing policies and procedures. Jon has a wealth of experience working with cross-functional teams, collaborating with other departments, and managing budgets and resources. With a strong background in operations, customer service, and project management, they possess a unique set of skills that make them a valuable asset to any organization.
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Customer Dynamics
Customer Dynamics provides SaaS software solutions and professional services for CRM and Contact Center solutions to improve the Agent Experience (AX). Customer Dynamics is proven methodology + technology, a well-developed way of doing things to promote the growth of relationships and to produce results. At our core is the effective use of customerrelationship management (CRM) and office productivity software to build your cohesive, comprehensive, and fully integrated contact center solution.