Customer Insight AS is a consulting company within Customer Experience Management and CRM. Our expertise span from customer analysis, strategy and processes, - to determining what actions need to be taken in order to execute upon the combination of customer needs and your company's focus within marketing, sales and service. Clients typically have pressing painpoints within sales and service that needs immediate attention. After a quick overview analysis, we assist or lead our clients solving these issues, followed by a durable plan for long term effects. The people aspect of change is clearly the most critical and our proposed actions and plans have strong elements of employee motivation, engagement and ownership. CRM(and alike) systems are normally key components of the implementation strategy and we lead or assist clients in evalution, selection, design and functional spesification of CRM systems.   

We cooperate with other Norwegian consulting companies employing the best expertise in the industry and thus represents a network of leading specialists in customer experience, CRM and customer care. Customer Insight and contributing consultants have extensive experience in management, sales and service and can demonstrate solid results.

Customer Insight AS

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