Erica Gregory

Customer Care Advocate at CustomerHD

Erica Gregory has a diverse work experience, primarily in customer service and food service roles. Their most recent position was as a Customer Care Advocate at CustomerHD, where they answered customer inquiries and resolved any issues. Prior to that, Erica worked as a Call Center Representative at Victra - Verizon Authorized Retailer, engaging in active listening with callers and providing solutions. Erica also has experience as a Line Cook at North Carolina State University and a Kitchen Manager at Wake County Public School System, where they managed cafeteria operations and ensured compliance with regulations. Erica also worked as a Chef at Helping Hands Christian Learning Center and owned their own catering business, Ms. Gee's Catering, where they prepared and delivered custom menus. In addition, they worked as a Pantry Cook at The University Club of MSU, preparing trays and daily specials. Earlier in their career, Erica was an Employment Market Specialist at Telamon Corporation, assisting migrant farmworkers in finding employment opportunities.

Erica Gregory obtained an Associate's degree in Business Administration and Management, General from Wake Technical Community College. Erica attended the college from 2019 to 2021. Prior to that, they attended Langston University from 1992 to 1994, although no degree or field of study was specified.

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