Shiwon O. currently serves as Editor in Chief and Content Writer & Program Manager for CCWomen at Customer Management Practice, focusing on amplifying the voices of women and underrepresented groups in business through various insightful topics. Previously, Shiwon worked as a Copywriter at MarketSmiths Content Strategists, producing engaging and actionable content for a range of clients. Additionally, Shiwon was a Corps Member at Teach For America, where teaching English Language Arts to 6th graders emphasized diverse storytelling and creative writing. Early experience includes a role as a Content Marketing Apprentice at Fueled, writing tech-related articles. Shiwon holds a Master's degree in Secondary Education from Relay Graduate School of Education and a Bachelor's degree in English Language and Literature from Queens College.
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