Customer Umbrella is an international Support-as-a-Service company registered in Bulgaria with teams in 25+ locations world-wide which provides secure customer support and CX services to growing companies around the globe since 2021. 

Why Umbrella?

24/7 coverage
Over 5 years of experience
750+ inhouse professionals
65+ spoken languages
ISO 27001 certification
GDPR compliance
Refined processes of onboarding, training, and human development

We provide: 
Customer Support (Tier 1, Front desk, Chat Email)
Tech Support (tiers 1-3)
CX Services
Sales, Inbound & Outbound calls
Backoffice
Data Annotation
Video games support 
iGaming support
Staff augmentation

CustomerUmbrella

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CustomerUmbrella

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Teams

Offices

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