At Customizo, we go beyond ServiceNow implementation. We design experiences that make the platform work for people first.

As a ServiceNow Elite Partner with over a decade of experience in the ecosystem, we help organizations modernize operations, reduce complexity, and unlock measurable value across the enterprise. Our approach combines deep platform expertise with thoughtful design, ensuring every workflow supports real business outcomes. With a 4.9 out of 5 customer satisfaction rating, we focus on outcomes that matter, not just implementations that go live.

With teams across Canada, the USA, Saudi Arabia, and Egypt, we deliver solutions informed by global best practices and adapted to local business realities. Our consultants bring both technical depth and cultural awareness, enabling seamless delivery across industries and regions. From ITSM and ITOM to CSM, HRSD, IRM, and custom App Engine applications, we build solutions that scale with your organization.

ServiceNow evolves rapidly, and so do we! Our teams stay aligned with the latest platform releases, features, and best practices, ensuring our clients benefit from new capabilities as they emerge. We do not just implement what works today. We design with tomorrow in mind.

We believe the strongest platforms are built by empowered teams. Our workforce represents over 40 nationalities, with women holding 50 percent of leadership roles. This diversity strengthens our perspective, sharpens our problem-solving, and helps us build long-term, trusted partnerships with our clients.

Our Services
• End-to-end digital transformation initiatives across the ServiceNow platform
• Managed services to ensure stability, performance, and continuous improvement
• Advanced integrations and automation to connect systems and streamline operations

Looking for a ServiceNow partner who combines experience, innovation, and a human-centred approach? We are ready to build what is next with you!

Customizo

The 6 October office focuses on digital transformation and IT solutions to streamline business processes in Egypt.

6 October

The Vancouver office focuses on providing strategic business consulting services to local and regional clients.

Vancouver

Rasha M.

This department focuses on providing expert advice and solutions to clients in technical matters.

Technical Consulting

This department specializes in the development, implementation, and consultation of ServiceNow solutions to enhance organizational workflow and efficiency.

ServiceNow Solutions

This department focuses on providing strategic advice and solutions to enhance business operations and drive transformation.

Business Consulting

This department focuses on analyzing business processes and requirements to drive efficiency and support decision-making.

Business Analysis

This department oversees project execution and operational efficiency across various initiatives.

Operations Management

This department focuses on identifying growth opportunities and building strategic partnerships to enhance the organization's market presence.

Customizo

Org chart

Teams

Technical Consulting

ServiceNow Solutions

Business Consulting

Business Analysis

Operations Management

Business Development

Offices

Customizo

Org chart

Teams

Technical Consulting

ServiceNow Solutions

Business Consulting

Business Analysis

Operations Management

Business Development

Offices

Related companies