Ella Hurst is a seasoned professional with extensive experience in customer success and client services, currently serving as Senior Manager for Ad Agency Customer Success at CV-Library since June 2014. Prior roles include Client Services Manager, Ad Agency Delivery Manager, and Advertising Agency Sales Support, showcasing a progression of responsibilities within the company, which is recognized for its innovative recruitment solutions and has received numerous industry awards. Prior to CV-Library, Ella Hurst worked as a Customer Services Representative at Thomson Local, where responsibilities included resolving customer complaints and managing advertising maintenance. Ella Hurst holds a foundation degree in Fine and Studio Arts from the University for the Creative Arts, along with GCSEs and A-levels from Court Moor School and Farnborough 6th Form College, respectively.
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