Danielle Sims

Danielle Sims has a robust background in pharmacy operations and customer service management, currently serving as Senior Manager of Pharmacy Operations at CVS Specialty since April 2021. Prior roles at CVS Health included Specialty Call Quality Manager and Specialty Benefits Verification Manager. Danielle's career also includes significant experience at PayPal as Customer Solutions Manager, and at Wells Fargo as Assistant Vice President of Customer Service. Earlier positions feature leadership roles such as VP of Sales & Service at OPremium Water and Customer Service Manager at Neutron Industries. Danielle holds a Bachelor's degree in Business, Management, Marketing, and Related Support Services from Capella University, as well as a Bachelor of Arts in Communication from Grand Canyon University.