Fred Valcho has extensive experience in both customer support and technical roles across various industries. Currently serving as a Pharmaceutical Service Representative at CVS Specialty since January 2019, Fred specializes in specialty pharmaceutical customer support, emphasizing order management and customer satisfaction. Prior experience includes roles at Walmart and as an IT Network Systems Engineer at Amick Brown LLC for AT&T, where responsibilities included network system administration. Fred's technical background also includes positions at Ciena Corporation as a Systems Engineer and at Cisco as a QA Software/Hardware Test Engineer, alongside other roles focusing on technical support and quality assurance. Education includes ongoing pursuit of an MBA from the University of Phoenix and a bachelor's degree in IT from Almeda University.
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