The relationship between companies and travelers is changing and we understand our travelers are your employees. CWT helps organizations deliver a travel program that engages employees.

Hotels & Hospitality

Travel & Leisure

CWT's headquarters in Minnetonka, MN, United States

The Paris office specializes in global project management, customer engagement, and finance operations across Europe.

Paris

Patrick Andersen

Raphaël Pasdeloup

Emmanuel Antoine

Michelle Clemons

CARLOS RALERO GONZALEZ

Jyotsana Upreti Jain

Rosalind Goodman

Ivy Zhou

Laurence Joly-Lukas

Kirsty Marton

Joyce Hegedus

Patrycja Bednarska

Jonathan Rogers

Vasanthi Meggs

Rosie Royle

Alicia Gutiérrez Romero

Eilon Carmi

Kim MacEachern

Dina Fridman

Franck Quevillon

Christine Grabowski

Lauren Aste

Denise Harman

Karmin San Martin

Lian Goldstein

Michael Mohr

Firas Dakkak

Shannon Kuhlman

Kelly L. Kuhn

James Shepherd

This department specializes in providing travel consulting and management services for clients, ensuring tailored travel experiences and support.

Travel Services

The Customer Experience Management team at CWT is focused on enhancing the traveler experience by ensuring seamless interactions between organizations and their employees during the travel process. They work to optimize customer success through strategic partnerships, service design, and operational excellence, while gathering insights to drive continuous improvement in travel programs. This team collaborates with various stakeholders to align services with client needs, fostering engagement and satisfaction among travelers.

Customer Experience Management

This department specializes in planning and coordinating travel arrangements for business purposes.

Business Travel Management

This department oversees organizational direction and project guidance.

Leadership and Management

This department oversees the execution and optimization of operational processes to ensure efficient performance and productivity.

Operations Management

This department oversees and coordinates various projects to ensure successful completion and alignment with organizational goals.

Project Management

CWT

Org chart

Teams

Travel Services

Customer Experience Management

Business Travel Management

Leadership and Management

Operations Management

Project Management

Offices

CWT

Org chart

Teams

Travel Services

Customer Experience Management

Business Travel Management

Leadership and Management

Operations Management

Project Management

Offices

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