Greg McDonald has a diverse work experience spanning various roles and industries. Greg started their career as a Computer Sales Associate at Best Buy, where they excelled in resolving customer inquiries and managing sales. Greg then joined the First National Bank of Burleson as a Nightly Computer Operator, where they effectively managed process work and resolved customer inquiries on account balances.
Greg continued their career at Trinity Software Back Office Solutions as a Customer Support Specialist, where they provided enhanced user experience through website and database modifications, successfully resolved customer inquiries, and built SQL queries. Greg later joined Awards by MasterCraft as a Web Developer, where they focused on enhancing the user experience through website modifications and product categorization.
In 2019, Greg joined Insala - Talent Development and Mentoring Solutions as a Technical Analyst. Here, they contributed to providing an enhanced user experience through website modifications, effectively resolved customer inquiries, performed quality assurance testing, and created HTML and CSS3 edits to customer specifications.
Currently, Greg is working at CXC Solutions as a Business Analyst. Specific details about this role are not provided, but it can be inferred that they are contributing to the analysis and improvement of business processes.
Greg McDonald obtained their Associate of Arts (A.A.) degree in Information Technology from Tarrant County College, where they studied from 2007 to 2011. Greg then furthered their education at The University of Texas at Arlington, where they earned a bachelor's degree in Information Technology from 2011 to 2015. Additionally, Greg has acquired several certifications, including Analyze Data with SQL Skill Path from Codecademy in July 2021, Learn CSS Course in May 2020, and Learn HTML Course in May 2019.
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