CXO (CXOntology) is your partner for end-to-end Digital Experience (DX) and Customer Experience (CX) solutions. We support organizations from digital strategy definition, through human-centric experience design, and optimization through our KPI-driven MSO & CRO programs - so your digital ecosystem continues to support your growing organization and continues to meet your digital goals. 

Our teams support the full lifecycle: digital strategy & roadmaps, capability assessments, implementations/migrations, managed services for digital growth, and conversion rate optimization (CRO), with a disciplined operating model built around prioritization, delivery cadence, governance, and measurable outcomes.

CXO also provides AI activation and enablement services to help teams responsibly adopt GenAI across content and experience workflows. We focus on achieving higher throughput with a goal oriented approach. We start by analyzing your existing capabilities (or understanding your net-new expectations), understanding your goals, and can either (1) enable agentic capabilities within your existing technical stack, (2) deploy new AI solutions or (3) custom build agentic experiences using leading AI tools.  

Focus platforms & ecosystems
Content & DXP: Drupal, Acquia, Optimizely, Pantheon, Contentful, Sanity, Contentstack, Umbraco
Commerce: Optimizely, Adobe Commerce / Magento, Shopify, BigCommerce, commercetools, Drupal Commerce, WooCommerce
Data & Analytics: Google Analytics, Google Tag Manager, Power BI, Tableau
CRM & Marketing: Salesforce, HubSpot, Salesforce Marketing Cloud, Adobe Marketing Cloud, HubSpot Marketing Hub
AI:  OpenAI (ChatGPT), Microsoft (Copilot), Google (Gemini), Anthropic (Claude), Perplexity (Perplexity), Hugging Face

If you’re looking for a partner that can build and run your digital properties—websites, portals, and commerce experiences—with a strong focus on optimization and outcomes, let’s connect.

CXOntology

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