Alfredo M. is a skilled technology professional with extensive experience in solutions architecture and technical project management. Currently serving as a Sr. Solutions Architect in Pre-Sales at Cyara, Alfredo M. specializes in enhancing customer experience through proactive measurement and defect identification. Previous positions include Solutions Architect at Dialpad, where responsibilities involved client advisory for comprehensive solutions, and Tier 3 Engineer at RingCentral, focusing on client resolution and team development. Alfredo M. also served as a Field Applications Engineer at AudioCodes, managing product implementation and support. Alfredo M. holds an MBA from Northwestern University's Kellogg School of Management, a Bachelor's degree in Industrial Engineering from Drexel University, and has completed a Full-Stack Web Developer program at Le Wagon.
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