Daniel Haynes

Technical Writer at Cyara

Daniel Haynes has a diverse work experience spanning several companies and roles. Daniel worked as a Technical Writer at Cyara, where they were responsible for measuring operational customer experience and identifying defects. Before that, they served as a Support Specialist at Truss Education for four years. At Web123, they were a Support Team Leader, managing a small team and handling client issues. Prior to that, they worked at Sites n Stores in a role focused on service and platform support. Their career began as a Technical Support Team Lead at iiNet, where they worked for over three years.

Daniel Haynes completed their education in a chronological order. Daniel first attended Wesley College, Perth from 2002 to 2006 and obtained their High School Diploma. Later, they pursued a Bachelor of Applied Science in Psychology at RMIT University from 2014 to 2018. In addition to their formal education, they obtained a certification as a Certified SAFe® 5 Practitioner from Scaled Agile, Inc. in January 2020.

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Melbourne, Australia

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Cyara

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Cyara is the world’s leading Automated Customer Experience Assurance Platform provider, helping leading brands deliver better CX with less effort, cost, time, and risk. Cyara supports the entire CX software development lifecycle, from design to functio...