John Kelly is a seasoned customer success leader with extensive experience in driving customer success operations and sales growth within the technology sector. They held roles at companies such as Intel, where they led the EMEA Customer Quality & Reliability Operations, and Citrix Systems, where they served as Senior Director and site leader in Ireland. John founded CustomerLink, providing sales and customer success services before its acquisition by Natero. Currently, they are the Vice President of Customer Success International at Cyara while pursuing a Bachelor of Technology in Manufacturing Engineering at the University of Galway. John's strategic leadership has significantly impacted customer success and retention across various organizations.
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