Igor Martins

Head Of Customer Success And Media Operations at Cybba

Igor Martins has a long history of work experience. Igor began their career in 2009 as a Co-Founder at MídiaFind. In 2010, they moved to Exa Marketing as a Digital Marketing Coordinator and Partner Shareholder. From 2011 to 2014, they worked at T&T Cursos e Treinamentos as a Digital Marketing Teacher, and then at Infoglobo as a Trending Marketing Senior Analyst - Business Intelligence Board. In 2015, they joined Nas11 as an Online Media Coordinator. From 2016 to 2020, they worked at Social Miner, first as Head of Customer Success/Performance and then as Key Account Performance Manager. In 2019, they joined Creditas as a CRM Team Leader. Most recently, in 2021, they became Head of Customer Success and Customer Relationship at Fretebras, and in 2022, they were appointed Head of Account Manager at Cybba.

Igor Martins has an education history that includes a Post-Graduate degree from Senac RJ in Design da Interação (Design Centrado no Usuário) from 2013 to 2015, and a Bachelor degree from Estácio in Comunicação Social from 2002 to 2007. Igor also has additional certifications, such as Agile Marketing - Gerenciamento de Projetos de Marketing Centrados no Cliente from ESPM Escola Superior de Propaganda e Marketing in July 2020, Especialista em Customer Success from CS Academy in July 2020, and Google Advertising Professional from Google in March 2013.

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