Alan Rocha is a Site Reliability Engineer at CyberArk since November 2018, where responsibilities include managing the Americas Tech Support team and overseeing service delivery to users. Previous experience includes roles as a Sr. Technical Support Specialist at ComputerSupport.com, a Network Analyst at Protocol Networks, and a CNC Operator & IT Tech Support at All Granite and Marble 2. Alan Rocha also worked as a Sales Manager at Surplus Freight Furniture early in their career. Education includes an Associate's degree in Computer Systems Networking and Telecommunications from Quinsigamond Community College.
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