Anil Kumar is an experienced professional in customer success and technical support, currently serving as a Senior Customer Success Manager at Palo Alto Networks since July 2022, where responsibilities include fostering partnerships and managing complex customer situations. Prior to this role, Anil held positions such as Senior Support Account Manager at ServiceNow, where the focus was on ensuring successful client experiences with the ServiceNow Platform, and Principal Support Engineer at Broadcom Inc., providing global support for CA Service Desk Manager. Anil's career also includes experience as a Senior Support Engineer at CA Technologies and a Technical Support Engineer at InteQ Corporation. Educational qualifications include a B.Tech in Information Technology from Noida Institute of Engineering & Technology and a PG Diploma in Business Management with a focus on Cyberlaw from The Maharaja Sayajirao University of Baroda.
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