James J.

James J. is an experienced technology professional specializing in public sector solutions and customer success. Currently serving as a Public Sector Solutions Engineer at CyberArk since March 2020, James has held various roles within the company, including Enterprise Customer Success Manager for Federal clients and Enterprise Support team lead. Previous experience includes positions at Granite State College as an Information Technologist III and at the University of New Hampshire as a Senior Information Support Technician, where responsibilities involved active directory management and server support for multiple departments. Additionally, James has a background in customer support and technical roles at Apple, Tufts University, Comcast, and UML Media Services, contributing to a diverse skill set in IT support and client relationship management. James holds a Bachelor of Arts in Political Science from the University of Massachusetts Lowell.