William Brecht

William Brecht is an Enterprise Identity Support Manager at Palo Alto Networks, where they lead a team of support engineers specializing in IT security solutions. Previously, they held leadership roles at CyberArk and Sunquest Information Systems, managing technical support teams and enhancing customer experience. With extensive experience in technology and support management since beginning their career in 1986, William has consistently improved processes and driven team performance. They are pursuing a Bachelor's degree in Business Administration and Management at Kutztown University of Pennsylvania.