Award-winning end-to-end retail system.

In 2001, when online retailing was only burgeoning, and various retail sales channels were very much siloed, Ian Tomlinson founded Cybertill.  One of the world’s first cloud-based retail management platforms, Cybertill enables a real-time single view of inventory, sales and customers to retailers across all touchpoints including integrated systems, branded and pop up retail shops, mobile point of sale, click and collect points, franchise stores, concessions, and ecommerce.

Retailers need one version of the truth in terms of inventory levels and customer details. Software hosted in the cloud enables this. With Cybertill’s platforms hosted in the cloud, there is a single product database and customer database. So, all channels link to the same file so a business can see stock levels across its organisation in real time, so it can get the right products to the right location at the right time thus optimising sales. Also, all elements of a business share the same customer data, so consumers get a better continuity of service.
Retailers large and small can benefit from the Cybertill platforms. Cybertill’s RetailStore and CharityStore platforms serve over 700 general retail, wine and liquor stores, charity, and visitor attractions globally and help process over 64 million transactions a year. 


Retail

Cybertill

This department focuses on managing client relationships and ensuring satisfaction through effective account oversight and support.

Client Management

The Technical Support and Operations team at Cybertill ensures the seamless functioning and reliability of Cybertill’s cloud-based retail management platforms. Team members handle everything from quality assurance and overseeing cloud infrastructure, to advanced technical support and service delivery. They maintain robust system performance, manage swift issue resolution, and provide continuous support to optimize the retail operations of Cybertill’s clients globally.

Technical Support and Operations

The Development Team at Cybertill is responsible for designing, developing, and maintaining the company's cloud-based retail management platforms. They ensure seamless integration of various sales channels, real-time inventory management, and unified customer databases to optimize retail operations. This team works on continuous improvement and innovation to support over 700 retail and charity stores globally, facilitating efficient transactions and enhanced service continuity.

Development Team

The Leadership Team at Cybertill is responsible for driving the company's strategic direction and ensuring operational excellence across all functions. This team oversees product innovation, customer satisfaction, technological advancements, and efficient processes to maintain Cybertill's position as a leading cloud-based retail management platform. They also focus on fostering partnerships and expanding the company’s market presence globally.

Leadership Team

The Product and Design Team at Cybertill is responsible for developing and enhancing the company's award-winning retail management platforms. The team ensures a seamless user experience by integrating customer feedback, refining designs, and implementing innovative features. Their collaborative efforts help maintain real-time inventory visibility and an unified customer database, optimizing sales and improving service continuity across all retail touchpoints.

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Technical Support and Operations

Development Team

Leadership Team

Product and Design Team