Andre Prins is a seasoned Senior CX Professional with over 20 years of experience in leading IT service operations across diverse sectors. Currently, they serve as the Director of Customer Experience at Cybit, focusing on enhancing client relationships and operational effectiveness. Previously, Andre held leadership roles at companies such as Ultima, NTT, and Dimension Data, where they championed customer-centric strategies and operational improvements. They have a proven ability to drive IT transformation projects, build strong client relationships, and foster collaborative team environments. Andre is dedicated to empowering organizations through exceptional service delivery and innovation.
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