Jonathan Yiv

Jonathan Yiv has a diverse work experience spanning several industries. Jonathan'smost recent role was as the Director of Customer and Partner Success at Cycle Labs, where they were responsible for designing and implementing customer and partner success programs. Jonathan also served as the Product Manager for Cycle's test automation framework and worked with company leadership on business process management.

Prior to that, Jonathan worked at Tryon Solutions as a Senior Solutions Engineer, leading successful projects and hosting educational presentations. Jonathan also mentored junior team members and played a key role in initiatives such as product rebuild and the implementation of Tryon University.

Jonathan's previous experience includes working as a Systems Analyst at WingSwept, where they obtained certifications and implemented imaging and malware solutions. Jonathan also held the role of Junior Systems Analyst, where they documented and improved internal processes and achieved high customer satisfaction scores.

Before transitioning into the technology industry, Jonathan worked at Domino's as a General Manager and Head Assistant Manager, where they achieved sales growth and operational excellence. Jonathan also worked as a Delivery Expert. Additionally, they had a role as a Team Member at Target, where they received recognition as Employee of the Month for their efficient and accurate work.

Overall, Jonathan Yiv has a strong background in customer success, project management, technical expertise, and leadership roles across various industries.

Jonathan Yiv began their education history in 2017 when they attended The Odin Project for web development. Jonathan pursued this field of study until 2018. In 2020, they enrolled in Western Governors University and pursued a Bachelor of Science degree in Computer Science, which they completed in 2022. Furthermore, Jonathan has obtained several certifications, including Professional Scrum Master I from Scrum.org in August 2020, Datto Technical Specialist I from Datto, Inc. in June 2019, and various certifications from Microsoft such as Managing Modern Desktops, Configuring Windows Devices, and Windows 10, all obtained in 2019. Additionally, they hold certifications from CompTIA, namely CompTIA A+, CompTIA Network+, and CompTIA Security+ earned in 2018 and 2019. Jonathan also achieved the SolidWorks Associate - Mechanical Design certification from Dassault Systèmes in December 2014.