Daniel Jastér is a seasoned manager with over 15 years of experience in the information technology and services industry, specializing in IT service management. Currently serving as the Head of Customer Support Hybrid IT & Cloud at Telia Cygate, Daniel oversees a skilled team delivering service desk and cloud solutions while advocating for continuous improvement through ITIL and Agile methodologies. Previously, Daniel held various roles including Service Owner and Service Delivery Manager at organizations such as H&M Group and Fujitsu Sweden, where they focused on enhancing service delivery and client satisfaction. Daniel holds a degree in Computer Science from Högskolan i Kalmar and also studied at Mitthögskolan.
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