We are Cygnific an innovative, high performing Sales & Service Centre helping customers to have the perfect brand experience.

Aviation & Aerospace

Cygnific

Cygnific's headquarters in Amsterdam, Netherlands

Marco Redeker

Soraya Zacharias

Melina Bakker

This department handles customer inquiries, resolves issues, and ensures high-quality service for clients.

Customer Support

This department manages customer interactions and support across various channels, focusing on enhancing the customer experience for KLM and Air France.

Customer Service Operations

This department focuses on optimizing workforce efficiency and planning to meet organizational needs.

Workforce Management

This department is responsible for managing interactions and support for customers across various sectors.

Customer Service

This department manages employee relations, organizational development, and health and wellbeing initiatives.

Human Resources

This department oversees the organization's technology infrastructure and services.

Cygnific

Org chart

Teams

Customer Support

Customer Service Operations

Workforce Management

Customer Service

Human Resources

Information Technology

Offices

Cygnific

Org chart

Teams

Customer Support

Customer Service Operations

Workforce Management

Customer Service

Human Resources

Information Technology

Offices

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