Shashank Pathak

Customer Success Lead at Cygnvs

Shashank Pathak has extensive work experience in customer support and technical roles, spanning multiple organizations. Shashank started with HCL Technologies in 2014, first working as a Technical Support Officer and then as a Service Desk Analyst. Shashank then joined Zoho Corporation in 2016, working as a Technical Support Engineer before ascending to the role of Customer Support Lead in 2019. In 2022, they moved on to Razorpay, where they served as a Senior Manager for Customer Support until 2023. Currently, Shashank is employed at CYGNVS, where they work as a Customer Success Lead.

Shashank Pathak completed their high school education in science at Delhi Public School in 2010. Shashank then went on to earn a Bachelor's Degree in Electronics and Communications Engineering at Gujarat Technological University from 2010 to 2014. Before attending Delhi Public School, they may have completed a CBSE or SSC degree at the same school, although the starting year is unknown. Additionally, there is mention of a Bachelor of Engineering degree in Electronics and Communication, possibly from the Institute of Technology and Science or ATMIYA, but it is unclear when this degree was earned.

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Timeline

  • Customer Success Lead

    May, 2023 - present