Shashank Pathak has extensive work experience in customer support and technical roles, spanning multiple organizations. Shashank started with HCL Technologies in 2014, first working as a Technical Support Officer and then as a Service Desk Analyst. Shashank then joined Zoho Corporation in 2016, working as a Technical Support Engineer before ascending to the role of Customer Support Lead in 2019. In 2022, they moved on to Razorpay, where they served as a Senior Manager for Customer Support until 2023. Currently, Shashank is employed at CYGNVS, where they work as a Customer Success Lead.
Shashank Pathak completed their high school education in science at Delhi Public School in 2010. Shashank then went on to earn a Bachelor's Degree in Electronics and Communications Engineering at Gujarat Technological University from 2010 to 2014. Before attending Delhi Public School, they may have completed a CBSE or SSC degree at the same school, although the starting year is unknown. Additionally, there is mention of a Bachelor of Engineering degree in Electronics and Communication, possibly from the Institute of Technology and Science or ATMIYA, but it is unclear when this degree was earned.
May, 2023 - present