Md Rafiuddin is a seasoned engineering professional with extensive experience in customer service planning, technical consulting, and technical writing. Currently serving as a Lead Engineer (Customer Service Planner) at Cyient since November 2022, Rafiuddin specializes in product development processes and change management for PHILIPS. Previously, Rafiuddin held the position of Technical Consultant at Capgemini Engineering, facilitating Agile ceremonies and developing user documentation. Rafiuddin's background at Cyient includes roles such as Lead Technical Writer focused on aftermarket engineering services for John Deere, as well as Technical Author and Illustrator specializing in graphic design. Educational qualifications include an M.Tech in Thermal Engineering from CMR College of Engineering & Technology and a B.Tech in Mechanical Engineering from JNTUH College of Engineering Hyderabad, along with a Diploma in Mechanical Engineering from KDR Govt Polytechnic.
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