Karen Ward is a strategic ecommerce and retail account management leader with over 15 years of experience. They founded and managed Your Big Sister's Closet from 2013 to 2021, overseeing all business operations and earning accolades as Toronto's #1 plus-size store. Karen has held various roles at Jane.com, culminating in senior management, where they enhanced vendor communication and drove significant sales growth. Currently, they serve as the Senior Partner Onboarding and Acceleration Manager at Cymax Group, focusing on optimizing vendor onboarding processes and fostering vendor success. In addition, they have taught courses at Wilfrid Laurier University and the University of Waterloo since 2007.
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