Avinash Nikam

Avinash Nikam is an experienced technical support professional currently serving as Technical Support at Cymulate since July 2023. Previously, Avinash has held prominent roles, including Technical Support Lead at Cyware since November 2021, where leadership of a team focused on APAC and EMEA customer support was a key responsibility. Avinash has also worked as IT System Support Manager at CEX WEBUY ENTERTAINMENT PRIVATE LIMITED, successfully building monitoring and security teams for retail IT infrastructure. Earlier roles include Lead Technical Support Engineer at NICE Systems, where team management and process efficiency were emphasized, and Team Lead Technical Support at Bizmatics Inc., providing support for Electronic Medical Record systems. Avinash began the career as a Technical Consultant at Allscripts and served as an HBU Engineer at eGain Corporation. Avinash holds a Bachelor of Engineering in Computer Engineering from SSVPS's College of Engineering, Dhule, completed in 2010.