DM

David Malandra

Director of IT Service Desk and End User Support

David Malandra, Sr. has extensive experience in IT support and management, with a career spanning over two decades. At Lincoln Financial Group, David served as System Support Manager from November 2003 to April 2016. Subsequent roles included Help Desk Manager at Siemens Medical Solutions (2000-2005) and various positions at AmeriGas, culminating in the role of Senior Manager of IT Enterprise End User Support & AmeriGas Service Management from May 2016 to October 2021. In this capacity, David oversaw the operations of an internal tier one service desk serving 10,000 internal and external remote end-users, handling an average of 10,000 events per month, along with Desk Side support for 1,200 users across two locations. Earlier in David's career, experience included working as a Computer Consultant at PC Helps (1997-1999).

Location

Havertown, United States

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