Ferass Ismail is a seasoned business analyst currently serving as a Senior Business Analyst at Cyshield since September 2022, where responsibilities include collaborating with stakeholders to document software requirements and creating visual representations. Prior experience includes a role as Business Process Group Supervisor at Misr Cement Group from March 2020 to August 2022, focusing on SAP systems management and implementation of SAP S4/Hana. Ferass has also worked as a Business Intelligence Analyst at ASEC Cement, developing SAP BusinessObjects BI solutions, and as a BI Developer at Intercom Enterprises, implementing the BI SAP BO Platform. Early in a career at Etisalat MISP Egypt, Ferass gained experience in customer service. Ferass holds a Bachelor's degree in Computer Science from Modern Academy Maadi, attained in 2012.
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