Max Lin

Max Lin is an experienced professional specializing in customer success and service coordination, currently serving as a Customer Success Account Manager at Cytiva since January 2021. In this role, Max leads customer relationships post-site acceptance, conducts service reviews, and advocates for customer needs internally while promoting service contracts and system upgrades. Previous experience includes service coordination at Cytiva and other roles at Konica Minolta Business Solutions Canada, Ricoh Canada Inc., and Yellow Pages, where responsibilities ranged from coordinating service activities and supporting sales teams to auditing documentation and managing inventories. Max holds a Bachelor of Science in Statistics from Simon Fraser University and additional certifications in Multimedia from The University of British Columbia and Marketing & Advertising from Facebook Blueprint.