Allan Vincent

Allan Vincent is currently the Co-Chief Delivery Officer at D-ploy GmbH, having previously served as a Senior Consultant with the company. They were the Global Head of Service Desk Operations at Novartis from 2017 to 2020, and prior to that, they held the position of Senior Business Analyst at The Franklin Mint from 1991 to 1999. Allan also worked at Electronic Data Systems from 2006 to 2009, where they led client-facing service management across multiple major accounts.