Chris Silva

Amazon Web Server Manager at D-Tools

Chris Silva has extensive work experience in the telecommunications industry, starting with Dish Network in 2015 as a Satellite Installation Technician. In this role, they performed customer visits to install satellite equipment, ensure broadband internet connections, and educate customers on DISH Satellite TV services.

In 2012, Chris joined the U.S. Army as a Circuit Control Team Chief, responsible for operating and maintaining a Defense Communications System Technical Control Group. Chris also trained and shared operational knowledge of Cisco Video Tele-Conferences and engineered a test circuit during their time in this role.

Chris continued their career in the U.S. Army, serving as a SATCOM Operations Supervisor from 2009 to 2012. In this position, they trained and shared operational knowledge of Cisco Video Tele-Conferences with peers and subordinates while maintaining accountability of SNAP equipment.

From 2012 to 2014, Chris served as an Electronic Maintenance Shop Supervisor in an Expeditionary Signal Battalion in the U.S. Army. Chris provided worldwide deployable voice, video, and data communications support, established troubleshooting guidelines, and taught complex tasks to subordinates and supported units.

Their most recent position is with D-Tools Inc., where they started in 2016 as a Technical Support representative and later became a Customer Support Manager in April 2021.

Chris Silva earned a Bachelor's degree in Cyber Security from Strayer University, where they studied from 2015 to 2017. Chris also holds a certification in Network +, but details regarding the institution and the year of obtaining the certification were not provided.

Links

Timeline

  • Amazon Web Server Manager

    January 1, 2024 - present

  • Customer Support Manager

    April, 2021

  • Technical Support

    October, 2016