Débora Madeira

Débora Madeira is a multilingual professional currently working as a Portuguese<>English and Spanish<>English Interpreter at DA Languages since July 2024. Prior to this role, Débora served as a Remote Customer Support Hero and Customer Success Manager at Shaman BV from April 2022 to June 2024, where responsibilities included user support, collaboration with QA and development teams, and managing customer communications for Novartis Germany. Débora also has experience as a Remote Support Supervisor and Agent at SDZ Support Technologies and Services Limited, overseeing a team of agents and ensuring service quality. Earlier career highlights include roles in event management and operations, such as General Manager at We Dare to Event and Project Coordinator at Forum d'Ideias. Débora holds advanced degrees in Image, Protocol, and Events Management as well as Hotel Management from various institutions.