Daniel Kerwin is a Principal Software Engineer at Daedaline, bringing over 13 years of experience in software development and leadership. Previously, Daniel held various roles at Salmat, including Area Manager, where they oversaw operations in a contact center and developed team leaders. At LivePerson, Daniel advanced through multiple positions, including Program Manager, managing client life cycles and optimizing online customer engagement. Daniel earned a Diploma of Contact Centre Leadership from Customer Contact Solutions and multiple certificates in Customer Contact from STARS.
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