Troy Gallaway

Troy Gallaway is an experienced professional in field service and technical support, currently serving as Field Service Manager at DAES Group since July 2022. Previously, Troy held positions such as Field Service Engineer at Hologic, Inc., where responsibilities included advanced troubleshooting and 24/7 customer support, and Technical Service Engineer at Omnicell, focusing on onsite troubleshooting and customer satisfaction. Earlier career roles included Service and Integration Manager at KLD Energy Technologies, where Troy established a global post-sales support organization, and Engineering Technician/Lab Manager, contributing to the development of electric propulsion systems. With a background that includes roles such as Equipment Engineer and Senior Equipment Maintenance Technician, along with an AAS in Electro/Mechanical Technology from Mesa Community College, Troy possesses extensive technical expertise and leadership skills in the field service domain.