Mark Sun is a Senior Customer Success Manager at DAI Post, where they oversee operations and customer service, managing a workforce of 60 FTE across various teams. Previously, they served as a Training and Quality Manager at With Intelligence and Timex Group, focusing on quality processes and team development. Mark has also held roles as an Associate Quality Manager at Tech Mahindra, Assistant Quality Manager at Firstsource, and a Quality Assurance Analyst at Teleperformance. They earned a Bachelor of Science in Biology from the University of St. La Salle.
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