Simon Brooks

Pre Sales Engineer at Daisee

Simon Brooks has a diverse work experience spanning several industries. Simon began their career at Leroy Data Services, where they held various positions and was responsible for data entry, data processing, sales, and pre-sales. Simon then worked as an IT Manager at Diverse IT, managing the company's internal IT infrastructure and leading a team of developers. Simon later joined DB Associates as a Sales representative, where they focused on following up web inquiries and supporting the implementation of backup software. Simon then transitioned to SEMA Group as a Project Manager, overseeing projects such as the development and hosting of the My School website and the transition of print and mail activities for Centerlink. Simon also served as a Director at Nucleus Logic, where they led the development of their software as a service product and managed its implementation for new clients. Lastly, Simon currently works at daisee as a Pre Sales Engineer, demonstrating the value of their AI, NLP, and speech analytics solutions for customer conversations in contact centers.

Simon Brooks completed their education at three different institutions. Simon attended Mentone Grammer School from 1975 to 1985, where they obtained their HSC qualification. Following this, they enrolled at RMIT University from 1986 to 1990, earning a Bachelor of Applied Science degree. Finally, from 1995 to 1997, they attended RMIT, where they pursued a Graduate Diploma in Information Technology. No specific field of study was mentioned for any of their degrees.

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Timeline

  • Pre Sales Engineer

    November, 2017 - present