John Macdonald has extensive experience in customer service and quality assurance, currently serving as an Audit Risk and Assurance Manager and Head of Customer Service at Daisy Communications since July 2018. Additionally, John holds the position of Head of Customer Service at Daisy Group, where employment began in August 2014, and has held roles including Operations Coach and Quality Manager. Prior experience includes working as a Quality Assurance Executive at HML from September 2003 to May 2014. John is a graduate of Settle High School.
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